We offer a 12 month warranty from the date of purchase that covers manufacturer defects. The following are examples of manufacturer defects: spring clasp breaking; chain disconnecting from the clasp/jump ring; chain breaking in the middle without force being applied to it (no stretched links).
Items that qualify for the warranty will be repaired free of charge. Our warranty doesn't cover items that were broken with force, such as accidentally pulling on the chain and breaking it. If your item doesn't qualify for the warranty, we may be able to repair it for a small cost.